Contact
Get in touch.
Write to us about an order, a piece, or anything in between. A real person reads every message.
- Hours
- Monday to Friday, 9am to 5pm EST
- Response
- Within 1 business day
Quick answers
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Shipping
Tracked to your door
A flat $6.99 USD to the US, or $9.99 AUD to Australia. Allow 3 to 7 business days door to door, with tracking the whole way.
Shipping policy -
Returns
60 days to decide
Return or exchange within 60 days of delivery. Email your order number to hello@danielandcharles.com and we reply within 1 business day.
Returns policy -
Sizing
Find your size
Tap What's my size? beside the sizes on any product page for body measurements in inches. Shoes come in standard US sizes. Between sizes? Take your usual size for a clean line, or one up for an easier drape.
Ask us about fit
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Our policies
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As it should be.